Frequently Asked Questions

Yes. A 20% deposit is required once your exact total is confirmed. After you book online, we review your service details and send a payment link for the deposit. The deposit is applied toward your final invoice.

 Yes — free estimates are available by photo or video, which is the fastest and most accurate method for most situations.
If an on-site estimate is requested, a $25 trip fee applies. This fee covers our technician’s travel time and is fully credited toward your service if you choose to proceed. 

  We provide Certified Non-Licensed Advisory Inspections, which deliver the same level of education, insight, and property condition awareness as a traditional home inspection, but without issuing a licensed real estate transaction report.
These walkthroughs are ideal for:

• Homeowners
   
• Landlords
   
• Investors
   
• Pre-rehab evaluations
   
• Property condition checks
   
• Informational inspections not tied to real estate closings
   

You receive professional guidance, certified training knowledge, and full property insight — without the restrictions of a licensed home inspection.

 We service all of Cuyahoga County and also provide full service (property maintenance, cleaning, repairs, preservation, securing, photo documentation, and advisory inspections) to surrounding counties, including:

• Lake County
   
• Lorain County
   
• Geauga County
   
• Summit County
   
• Medina County
   
• Portage County (when available)
   
• Additional counties may be available depending on scheduling and travel requirements
   

All services — including advisory inspections — can be performed in any surrounding county subject to the Travel Policy. Out of state options are available as well.

  We use a simple, fair, multi-county travel structure:

• A $25 trip fee applies to all appointments and covers the first 20 miles one-way from the technician’s starting location.
   
• Any distance beyond 20 miles (one-way) is billed at $0.50 per additional mile.
   
• Mileage is calculated from the technician’s starting point to the service address and then to the next job site or end location, whichever applies.
   

This system ensures predictable pricing and allows us to serve multiple counties efficiently.

  No. Service pricing covers labor only. Materials, if required, will be discussed and billed separately.
 

Cancellations made less than 24 hours before your scheduled appointment result in forfeiture of the deposit. Missed appointments or lack of access also result in deposit forfeiture. Weather-related rescheduling is allowed without penalty. 

Yes. We regularly service homeowners, landlords, property managers, and investors for maintenance, repairs, turnovers, documentation, and advisory property walkthroughs.